Cookie Policy
Effective Date: October 5, 2025
This Cookie Policy explains how AskMohanji ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website and use our services. This policy provides detailed information about what cookies are, how we use them, and your choices regarding cookies.
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners about how their site is being used.
1.1 Types of Storage Technologies
In addition to cookies, we may use similar technologies including:
- Local Storage: Stores data in your browser with no expiration time
- Session Storage: Stores data for the duration of your browser session
- Web Beacons: Small graphics used to track user behavior and measure performance
- Pixels: Transparent images used for tracking and analytics
- Device Fingerprinting: Techniques to identify unique devices
1.2 First-Party vs Third-Party Cookies
- First-Party Cookies: Set directly by AskMohanji and used exclusively on our website
- Third-Party Cookies: Set by external services we use, such as Google Analytics
2. How We Use Cookies
We use cookies and similar technologies for the following purposes:
2.1 Essential Cookies
These cookies are necessary for the website to function properly.
- Authentication and login status
- Security tokens and CSRF protection
- Load balancing and server assignment
- User session management
- Language and region preferences
Duration: Session or up to 1 year
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization.
- Remembering your preferences (theme, layout, etc.)
- Chat history and conversation continuity
- Customized content based on your interests
- Accessibility settings
- Video player settings
Duration: Up to 2 years
2.3 Analytics Cookies (Google Analytics)
We use Google Analytics to understand how visitors interact with our website.
Google Analytics cookies collect information about:
- Pages visited and time spent on each page
- How you arrived at our website (referral source)
- Your geographic location (country/city level)
- Browser type and operating system
- Screen resolution and device type
- Interactions with site features
- Bounce rates and exit pages
- Anonymous demographic information
Google Analytics Cookies Used:
_ga
: Distinguishes unique users (expires after 2 years)_gid
: Distinguishes unique users (expires after 24 hours)_gat
: Throttles request rate (expires after 1 minute)_ga_[container-id]
: Persists session state (expires after 2 years)
Note: We have implemented Google Analytics with IP anonymization enabled to protect your privacy.
2.4 Performance Cookies
These cookies help us improve website performance.
- Page load times and server response times
- Error messages and debugging information
- A/B testing variations
- Content delivery network (CDN) performance
Duration: Session or up to 30 days
2.5 Marketing and Advertising Cookies
Currently, we do not use marketing or advertising cookies.
If we implement these in the future, we will update this policy and request your consent where required. These would potentially be used for:
- Remarketing campaigns
- Interest-based advertising
- Social media integration
- Conversion tracking
3. Third-Party Services
3.1 Google Analytics
We use Google Analytics to analyze website usage and improve our services. Google Analytics is a web analytics service provided by Google LLC. The information generated by cookies about your use of our website is transmitted to and stored by Google on servers in the United States.
Google uses this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage. Google may also transfer this information to third parties where required by law or where third parties process the information on Google's behalf.
Learn more about Google's privacy practices:Google Privacy Policy
Opt-out of Google Analytics:Google Analytics Opt-out Browser Add-on
3.2 Other Third-Party Services
We may also use cookies from the following services:
- Cloudflare: For security and performance optimization
- Authentication Providers: For secure login functionality
- Content Delivery Networks: For faster content delivery
4. Cookie Consent and Control
4.1 Consent
When you first visit our website, we will show you a cookie consent banner where you can:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
Your consent preferences are stored for 1 year, after which we will ask for your consent again.
4.2 Managing Cookie Preferences
You can manage your cookie preferences at any time through:
- Cookie Settings: Click the "Cookie Settings" link in the footer of our website
- Browser Settings: Configure your browser to accept, reject, or notify you about cookies
- Device Settings: Adjust privacy settings on your mobile device
4.3 Browser Cookie Controls
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Privacy, search, and services → Cookies and site permissions
4.4 Consequences of Disabling Cookies
Please note that if you disable or reject cookies, some parts of our website may become inaccessible or not function properly. Specifically:
- You may need to re-enter login credentials more frequently
- Your preferences may not be saved between visits
- Some interactive features may not work as intended
- We may not be able to improve our services based on usage patterns
5. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universal standard for how websites should respond to DNT signals.
At this time, AskMohanji does not specifically respond to DNT signals. However, you can manage your tracking preferences using the cookie controls described in this policy.
6. Children's Privacy
Our services are not directed to children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children through cookies. If you believe a child has accessed our services and cookies have been set, please contact us immediately.
7. International Users
7.1 EU/EEA Users (GDPR)
If you are located in the European Union or European Economic Area, you have specific rights regarding cookies under the General Data Protection Regulation (GDPR):
- Right to be informed about cookie usage
- Right to provide or withdraw consent
- Right to access information collected through cookies
- Right to erasure of cookie data
- Right to object to processing
7.2 California Users (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) regarding the personal information collected through cookies, including the right to:
- Know what personal information is collected
- Delete personal information
- Opt-out of the sale of personal information (we do not sell personal information)
- Non-discrimination for exercising your rights
7.3 Other Jurisdictions
If you are located in other jurisdictions with specific cookie laws, we will comply with applicable local requirements and provide you with appropriate rights and controls.
8. Cookie Security
We implement appropriate security measures to protect the information collected through cookies:
- Using secure (HTTPS) connections for cookie transmission
- Setting appropriate cookie flags (Secure, HttpOnly, SameSite)
- Regular security audits and updates
- Limiting cookie access to authorized personnel only
- Encrypting sensitive cookie data
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes:
- We will update the "Effective Date" at the top of this policy
- We will notify you through a prominent notice on our website
- We may request your consent again for certain types of cookies
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
10. Contact Information
If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:
Data Protection Officer
AskMohanji Privacy Team
Email: privacy@askmohanji.com
Cookie-specific inquiries: cookies@askmohanji.com
Response Time: We aim to respond to all cookie-related inquiries within 5 business days
For general privacy inquiries, please refer to our Privacy Policy.
This Cookie Policy was last updated on October 5, 2025. By continuing to use AskMohanji with cookies enabled, you acknowledge that you have read and understood this Cookie Policy.
Version 1.0 | Document ID: COOKIE-2025-001